General Terms & Conditions

Scope of application of the Terms & Conditions

These Terms & Conditions apply to all purchases, which you transact with the vendor, the Achensee Ski School. When the vendor accepts a booking, a purchase agreement between the purchaser and the vendor, which contains the booking and the following conditions, comes into existence.

Important Notes For Your Order

All deliveries and services of the Achensee Ski School made by online order via the internet, other online services or directly onsite are subject to these Terms & Conditions. Course applications received by the Achensee Ski School are deemed to be bindingly booked, when confirmed in writing.

We do not assume any liability for accidents occurring during or before lessons. It is the responsibility of course participants to avail of accident and liability insurance.

Refund of the course fee due to injury or illness only upon presentation of a medical cert. Only unused days (difference) will be refunded. Course cancellations due to weather conditions (force majeure) will not be refunded. Private lessons take place regardless of the weather conditions. The course ticket is not transferable! Unused course days expire!

Right of revocation for consumers

A customer, who is a consumer within the meaning of the Consumer Protection Act 1979, has the right to withdraw from this contract within 14 (fourteen) days without giving reasons. The revocation period begins on the date of conclusion of the contract. In order to exercise his right of revocation, the customer must notify the Achensee Ski School,, by means of an unambiguous written statement, of his decision to withdraw from this contract. 

Prices, payment terms and conditions and payment

All information - in particular price lists for the Achensee Ski School in the Internet, in brochures, advertisements or other information media - are without obligation for the Achensee Ski School. The Achensee Ski School reserves the right to make amendments.

The course fee is payable on conclusion of the contract. In the case of online bookings, payment of the course fee may be made by bank transfer or credit card (Mastercard or Visa). The course fees may also be paid in cash at the Achensee Ski School Office.

Credit card payments in favour of the Ski School are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland (TREKKSOFT). TREKKSOFT appears as TREKKSOFT TOUR BOOKING on your credit card statement. The domain, in which you issue and edit your payment is the property of TREKKSOFT and is operated by TREKKSOFT. Please send an e-mail to for all enquiries on your credit card payments and cancellations.

Withdrawal from the contract is possible up to 14 days prior to course start. A processing fee in the amount of 10€ is charged for cancellations of courses booked online, payments by payment link or credit card. In case of later cancellation, the Achensee Ski School is entitled to charge a cancellation fee totalling the whole amount agreed. Cancellation must be notified in writing by e-mail.

In case of no-show at the agreed course or in case of withdrawal during the course, no refund is made. Unused course days will not be refunded.

The use of the ski lifts is not included in the course fees. Course cancellations due to weather conditions (force majeure) will not be refunded. The Ski School provides no cover for lost lesson times caused by technical malfunctions of the cable car/lift facilities or caused by the weather.

Content of the Online Offer

The Ski School/the Ski Rental Shop (hereinafter "author") does not assume any liability for the correctness, completeness or quality of the information provided, nor does he guarantee that all the information is up-to-date. Liability claims against the author, concerning damage of idealistic or of a material kind, which was caused by the use or non-use of the presented information and/or by the use of incorrect and incomplete information, are in principle impossible, insofar as a non-deliberate or roughly negligent fault can be proved on the part of the author.

All offers are subject to change and are non-binding. The author expressly retains the right to amend, supplement, delete or discontinue the publication, temporarily or permanently, of parts of the pages or the entire offerings without special notice having been given.

References and Links

For direct or indirect references to third-party websites ("links"), which are not within the area of responsibility of the author, a liability obligation would come into force exclusively in the case, where the author has knowledge about the content and it is technically possible and reasonable to prevent the use of illegal content.

The author hereby expressly states that at the time of the setting of the links there was no illegal content recognizable with the linked pages. The author does not have any influence on the current and future organization, the contents or the authorship of the linked pages. Therefore the author hereby expressly disassociates itself from all content of all linked/referenced pages, which were changed after the link had been set. This statement applies to all links and references, set within our own internet content as well as to foreign entries in guest books, panels and mailing lists installed by the author.

For illegal, faulty or incomplete contents and particularly for damage which results from the use or non-use of information presented the supplier of the site alone is liable, which has been referred to and not the one, whose links merely refer to the publication.

Copyrights, brands and trademarks

The author will make every effort to consider in all publications, copyrights of the used graphics, sound documents, video sequences and texts, to use graphics, sound documents, video sequences produced by itself, or to revert back to license-free graphics, sound documents, video sequences and texts.

All brands and trademarks, mentioned within the internet offer, which may be registered and protected by third parties, are unrestrictedly subject to the regulations of the respective valid laws and to the rights of the registered owners. However, due to the mere mentioning of a brand or trademark, no conclusion can be drawn, that brand names are not protected by third-party rights!

The copyright for published objects, produced by the author itself, remains exclusively with the author of the pages. Reproduction or use of such graphics, sound documents, video sequences and texts in other electronic or printed publications shall not be allowed without the author’s express consent.

Booking and reservation of ski and snowboard courses

If a group should be reduced to less than 4 participants for any reason, we reserve the right to merge groups or to reduce the number of lessons. Changes of instructors are possible due to our flexible organisation.

Rental and reservation of ski and snowboard equipment

Renters are liable for the correct return of equipment up to the sales value of the rented products.

The equipment owner has the right to ask for security in the form of the provision of a personal document (passport, ID card, driving licence) or a deposit. The provision of security is not valid as a possible purchasing price for the equipment.

Place of jurisdiction, place of fulfilment and governing law

Place of fulfilment is the central headquarter of the Ski School/the Ski Rental. Place of jurisdiction for any disputes will be the competent court at the central headquarters of the Ski School/the Ski Rental. Austrian Law applies. The contract language is German.